SLT MOBITEL BizChat Introduces FB Chatbot to Support SMEs and Micro Businesses Transform Business Operations

SLT MOBITEL, the National ICT, Telecommunications and Mobile Services Provider has enhanced its SLT MOBITEL BizChat operation by introducing an exciting Facebook Chatbot, supporting Small and Medium Enterprises (SMEs) to ramp up their business operations on the social media platform, capitalizing on the benefits of modern technology.

SLT MOBITEL BizChat powered by artificial intelligence (AI), is an automated conversational experience, simulated through natural language that responds and engages with a large number of customer queries simultaneously. SLT MOBITEL BizChat provides Sri Lankan companies a unique way to engage with customers on websites and on social media.

FB Chatbot as the latest addition to SLT MOBITEL BizChat provides a smart solution and a novel method for small businesses to engage customers in the social media platform. While, installing the FB Chatbot is a simple process and includes copying a simple line of code and pasting it on the website, SLT MOBITEL also provides installation services on request.

Importantly, placing FB Chatbot on the company Facebook page also ensures customers have direct access to intelligent interactions. Especially for smaller businesses that do not have a website, they receive the benefits of SLT MOBITEL BizChat through a FB Chatbot as an ideal solution to optimize their online presence, meeting customer expectations and leveraging the power of social media.

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